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HMSHost International launches QR-enabled ‘Order Collect Taste’ platform at London Stansted Airport and opens dine-out channel for summer travelers

AMSTERDAM, 8 SEPTEMBER 2023 – HMSHost International, part of Dufry Group and global market leader in the hospitality industry for people on the move, has successfully launched an innovative dining solution, the Order Collect Taste platform, at London Stansted Airport in partnership with Manchester Airport Group (MAG). The Order Collect Taste platform provides guests with a convenient way to enjoy their favorite meals as dine-out options, reducing queuing wait times and improving the overall airport experience for travelers. The easy to use a QR code gives guests the opportunity to order from an extensive selection of delicious take-away dishes from popular London Stansted outlets including Sunny Side Cafe, Comptoir Libanais, Leon and Terracotta.

Remco Veeren, Country General Manager UK & France at HMSHost International: "Launching the Order Collect Taste platform at London Stansted Airport during the peak season has been a success, and we are delighted with the positive response from travelers. Working together with our partners at MAG, we identified the demand for dining solutions and seating capacity, and see the Order Collect Taste platform as the missing link, giving an alternative access to our F&B stores via QR code for take-away menu items, ensuring our guests can enjoy their meals without the stress of long queues, making their travel experience more enjoyable. In line with our newly combined Group’s Destination 2027 strategy, the platform puts our travelers first and uses technology to enhance the dining experience. Travelers setting off on their Summer vacations can now enjoy a streamlined F&B experience with Order Collect Taste."

Order Collect Taste: One platform for all London Stansted F&B experiences

Key features of the Order Collect Taste platform at Stansted Airport include:

  • Seamless Ordering: Users can effortlessly browse restaurant menus, customize their orders, and submit them within a few taps, avoiding the hassle of standing in lines or waiting for tables.
  • Time Flexibility: Travelers at Stansted Airport can pre-order their meals in advance, choosing a pickup time that suits their travel schedule best. This ensures that their food or drinks are ready exactly when they need them.
  • Diverse Culinary Selection: With restaurants like Sunny Side Cafe, Comptoir Libanais, Leon, and Terracotta on board, the platform offers an array of delicious options to cater to various tastes and preferences.
  • Contactless Experience: In an era where contactless interactions are preferred, the Order Collect Taste platform at Stansted Airport ensures minimal contact and a hygienic dining experience.

By launching the Order Collect Taste platform at London Stansted Airport during peak Summer season, HMSHost International and MAG have introduced a tool that optimizes the traveler’s journey when it matters the most. This easy-to-use, immediate platform facilitates and speeds up their experience, especially during high-demand periods.

As technology continues to shape the way we live and travel, the Order Collect Taste platform at London Stansted Airport stands as a testament to HMSHost International and MAG’s dedication to enhancing customer experiences through smart and practical solutions. Whether it's for a quick bite before a flight or a leisurely meal during a layover, the platform contributes to redefining and enhancing travelers’ dining experiences.